Privacy Policy

This Privacy Policy explains how Vertikal6 collects, uses, shares and safeguards Personal Data and Non-Personal Data on https://www.Vertikal6.com, mobile websites, microsites, mobile applications, on social media sites and any other digital services and platforms officially operated or used by Vertikal6 from time to time (“Sites”), as well as by phone or by paper.  In certain Sites operated overseas, the privacy policy displayed on those Sites, and not this Privacy Policy, may govern the collection, use and sharing of information.

Changes to the privacy policy

As Vertikal6, its products and services change from time to time, this Privacy Policy is expected to change as well. We reserve the right to amend the Privacy Policy at any time, for any reason. The date of the last revision to the Privacy Policy will be indicated by the “Effective Date” at the bottom of this page.

Types of data we collect

Personal data

We collect information (whether online, by phone, or by paper) that enables the Vertikal6 to identify or contact you (“Personal Data”) to carry out its business purposes.  Vertikal6 Sites collect this information for a variety of business reasons, including but not limited to, seeking a quote for products and/or services, registering for a Vertikal6 event or program, purchasing Vertikal6 products or services, or otherwise interacting with Vertikal6.

The types of Personal Data we collect include, but are not limited to:

  • General data (e.g., names, dates of birth, home and business addresses, email addresses, Internet protocol addresses and mobile/landline business/personal telephone numbers that are provided by our customers)
  • Government-issued identification numbers (e.g., social security numbers, national identification numbers and tax identification numbers), for example from employees and independent contractors, but not from customers unless Vertikal6 makes payments to customers such as refunds.
  • Other identification information (e.g., photographs)
  • Financial information (e.g., credit and debit card numbers, credit reports, passwords and PIN numbers) for product sales or employment purposes

Vertikal6 also receives Personal Data from third parties for the Vertikal6’s use in marketing to potential new customers.

Non-personal Data

We collect information (whether online, by phone, or by paper) that does not directly identify you as you interact with our Sites (“Non-Personal Data”). The types of Non-Personal Data we collect includes, but is not limited to:

  • Site usage (e.g., browsing history, search terms, number of clicks, referring/exit pages, pages accessed, time spent on each page, date/time stamp, time on Site, your comments or questions left on the site)
  • Products and services viewed, including advertisements for such products and services
  • Computer type, operating system and platform type
  • Internet service provider
  • Your industry and business (e.g., company size and location, job functions and seniority levels)

Why and how we collect your data

Vertikal6, collects your data and information:

  • To gather information about issues you are having so we can support you.
  • To find out what is important to you so we can serve you better and target the most relevant products and services for our customers.
  • To determine effectiveness of our website.
  • So we can send you marketing emails

How Vertikal6 collects your data and information:

  • Cookies
  • Weblogs
  • Surveys
  • web forms
  • registration for an event or course
  • newsletter sign-up
  • to place an order
  • inbound email

How we use your data

In addition to the uses described above, we use your Personal Data, sometimes combined with Non-Personal Data, in a variety of ways including, but not limited to the below, in order to:

Personal data

Identify you when you visit our Sites

  • Provide service communications such as bill reminders, order confirmations, program registrations and customer service messages
  • Provide products, information and services you request or that we think you may be interested in
  • Respond to your emails or online requests for products, services, or information
  • Deliver and process surveys
  • Personalize and improve the usability of the Sites
  • Fulfill and/or deliver Vertikal6 products and services
  • Tailor content, advertising and marketing to you

Non-Personal data

We use Non-Personal Data to improve the usability of our Sites and for other business reasons. We or other third-party companies also use the Non-Personal Data to provide advertisements and targeted advertisements to you (ads based on the Non-Personal Data). We do not provide Personal Data to third parties with whom we share your Non-Personal Data. Please note that, when you select an advertising link or other link that takes you to sites not operated by Vertikal6, you may be subject to the privacy policies of these third-party sites.

How we share your data

We share your Personal Data, sometimes combined with Non-Personal Data, in a variety of ways including, but not limited to the below:

  • Share data with third parties to fulfill service requests and to perform business functions (e.g., Vertikal6 contracts with third parties to provide services on our behalf such as data hosting services; packaging, mailing and delivering services; customer support and consulting services; and event registration services).
  • Share data with third parties as required by law or to protect Vertikal6 in the good-faith belief that such action is necessary to: (a) conform to legal requirements or comply with legal process served on Vertikal6; (b) protect and defend Vertikal6’s rights or property; or (c) protect the personal safety of Vertikal6 personnel or customers or the public in appropriate circumstances.
  • Share data with third parties if Vertikal6 and/or its assets (or a portion of its assets) are sold, assigned, transferred, or merged, or if the Vertikal6 undergoes some other change including a change to its corporate form as part of a bankruptcy proceeding or otherwise; information may be transferred as part of that transaction or change.
  • Share data with third parties to offer you products and services that may be of interest to you professionally (e.g., business software solutions or customer product discounts).  Users can request their information to be removed from such lists by contacting us as set forth in the “Contact Information” section below.
  • Share data with third parties under other unanticipated situations, but only with your consent.
  • Share your email address, but only as permitted by Vertikal6 Email Policy, as follows:

Your email address will be used only by Vertikal6, its entities and Vertikal6 vendors performing customer services, or offering products on Vertikal6’s behalf.  Vertikal6 does not sell or rent email addresses to anyone outside Vertikal6, nor does Vertikal6 share email addresses to unrelated third-parties, affiliates, or Vertikal6 customers.  Vertikal6 also shares your email address with third parties to enable Vertikal6 to take security measures to help protect against unauthorized access to or unauthorized alteration, disclosure, or destruction of data.  Finally, Vertikal6 shares email addresses with third parties as necessary for Vertikal6 to perform certain services on our behalf, such as packaging, mailing and delivering products and processing event registrations and to respond to your service requests.

How you can manage the processing of your data

You can manage your profile and email preferences, including “opting out” of email by contacting us using the information in the “Contact Information” section below. If you prefer to receive hard copy mailings only from the Vertikal6, you can contact us and request to have your name and address removed from the list we provide to third parties. For California residents, please consult the “California Privacy Rights” section for additional considerations.

Our processing of your data is based upon your consent, contract performance (e.g., your purchase of products or customer sign-up/renewal), legitimate business interest (e.g., direct marketing of goods and services), or compliance with law.  You have the right to object to our processing of your data or to restrict our processing of your data. In addition, if you have consented to the processing of your Personal Data, you have the right to withdraw your consent at any time.

California privacy rights

In addition to the rights as explained in this Privacy Policy, under California’s “Shine the Light” law, California residents who provide personal information (as defined in the statute) to obtain products or services for personal, family, or household use are entitled to request and obtain from us, once a calendar year, information about the personal information we shared, if any, with other businesses for marketing uses. If applicable, this information would include the categories of personal information and the names and addresses of those businesses with which we shared such personal information for the immediately prior calendar year (e.g., requests made in the current year will receive information about the prior year). To obtain this information please write to us at: Vertikal6, 30 Service Avenue, Warwick, RI 02886 – Attn: California Privacy Law. Please include your full name and address and Vertikal6 Customer Number, if applicable.

Children

We do not knowingly collect Personal Data from or market to children under the age of 18.

How we protect personal data

Vertikal6 implements commercially reasonable security measures to help protect against unauthorized access to or unauthorized alteration, disclosure, or destruction of data. We restrict access to Personal Data to certain companies who need the data to operate, develop, or improve our services. These individuals or partner organizations are bound by confidentiality obligations and may be subject to discipline, including termination and criminal prosecution, if they fail to meet these obligations.

Unfortunately, no data transmission over the Internet or electronic storage is fully secure. Accordingly, and despite our reasonable efforts to protect your Personal Data from unauthorized access, use, or disclosure, Vertikal6 cannot guarantee or warrant the security of the Personal Data you transmit to us, or to or from our online Sites. If you have questions about this Privacy Policy, please contact us.

User ID and password

Certain areas of the Sites require the use of a user ID, email address, or password as an additional security measure that helps protect your Personal Data.  To help you protect your privacy, these Sites have tools to help you log in and log out.

Linking to other websites

You should be aware that other Internet sites that are linked from the Sites or from a Vertikal6 email message may contain privacy provisions that differ from the provisions of this Privacy Policy. To ensure your privacy is protected, we recommend that you review the privacy statements of these other linked sites, applications, or other digital platforms.

How you can access, change and delete your personal data

We rely on you to update and correct your Personal Data.  If you are a user of our Sites, subscriber to Vertikal6 publications, purchaser of Vertikal6 products and services, or a Vertikal6 customer, you can review, update and correct your information directly on Vertikal6’s website or by contacting us using the information in the “Contact Information” section below. Typically, we retain your Personal Data for the period necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law.  This may include retaining your Personal Data indefinitely, even after you are no longer an Vertikal6 customer, in order to provide you with future marketing opportunities and other purposes, as well as to comply with our legal obligations, resolve disputes, or enforce any of our agreements.  Please note that you can request, at any time, that we delete your Personal Data.  All requests must be directed to the contact in the “Contact Information” section below.  We can decide to delete your Personal Data if we believe that the data is incomplete, inaccurate, or that our continued use and storage are contrary to our obligations to other customers, individuals, or third parties.  When we delete your Personal Data, it will be removed from our active data bases or anonymized so that the data is no longer identified with you, but the data may remain in our archives if Vertikal6 determines that it is not practical or possible to delete it.

Cookies and other web devices

Our website sends cookies (e.g., pieces of code or text placed on your computer by us or third-parties when you browse our Sites) to your web browser (if your browser’s preferences allow it) to collect data when you browse our Sites.  Cookie settings can be controlled in your Internet browser to automatically reject some forms of cookies.  If you view our website without changing your cookie settings, you are indicating your consent to receive all cookies from our Sites.  If you do not allow cookies, some features and functionality of our Sites may not operate as expected. In addition to cookies, we place technological tools (and allow certain third parties to place technological tools) such as tags and beacons (e.g., code scripts that are primarily used to track visitors’ activities on our Sites by web analytics software), Internet Protocol (IP) addresses, and other tools, to collect your data for the purposes listed in this Privacy Policy.

External services

For information about privacy as it relates to Google services, please visit: policies.google.com/privacy
For information about privacy as it relates to Hubspot services, please visit: legal.hubspot.com/privacy-policy

Transmission of data to other countries

Your Personal Data is processed in the United States, where privacy laws may be less stringent than the laws in your country and where the government, courts, or law enforcement may be able to access your data.  By submitting your Personal Data to us, you agree to the transfer, storage and processing of your Personal Data in the United States.

Right to complain to supervisory authority

You, as the data subject, have the right to lodge a complaint with a supervisory authority, in particular in the Customer State of your habitual residence, place of work, or place of the alleged infringement, if you believe that the processing of your personal data does not comply with legal requirements.

Breach notification

In the event we determine the occurrence of a data security incident, we will notify you by email, US mail, telephone, or other means as permitted by law.

Contact information

If you have questions, comments, or complaints concerning our privacy practices or if you wish to change, access, or remove your Personal Data, please contact us as indicated below.  We will attempt, where practical, to respond to your requests and to provide you with additional privacy related information.

Vertikal6, Inc.
30 Service Avenue
Warwick, RI 02886
(401)825-4401

Webmaster contact address: info@vertikal6.com