The Peak Newsletter: May 2025 Edition

The human element navigating the ai revolution.

Is Your Business Ready for AI?

Artificial intelligence is making waves across every industry, and many organizations are feeling the pressure to adopt it. But before jumping in, it’s important to ask: Is your business truly ready? In this issue, Rick Norberg, CEO, shares six practical insights to help you determine the right time—and the right way—to leverage AI in your organization.

1. Start with a Clear Use Case
Jumping into AI without a goal is a recipe for wasted resources. Ask yourself: What problem am I trying to solve? Whether it’s automating HR inquiries or reducing repetitive tasks, AI should be purpose-driven, not trend-driven.

2. Don’t Believe the Hype
AI can be powerful—but it’s not magic. Many leaders overestimate its capabilities and underestimate the risks. Security and data governance must come first, especially when sensitive business data is involved.

3. Infrastructure Matters
Before launching AI tools, audit your security permissions and define strict controls over what AI can access and how it’s used. A solid foundation prevents exposure of confidential data.

4. Quick Wins Are Everywhere
AI doesn’t have to be complex. SMBs can benefit immediately from tools like ChatGPT and Copilot for content creation, customer service, and workflow automation. These solutions offer low investment, high return.

5. Build vs. Buy?
Most SMBs don’t have in-house AI experts. The smarter move is to use AI features already built into your existing apps or partner with experts to create focused solutions tailored to specific functions—like HR or customer service.

6. Why AI Fails
Lack of planning, poor governance, and unclear objectives are the most common culprits. Adoption can also stall without a change management plan.

Eager to discover how AI can transform your business? As your trusted technology partner, we’re ready to assess, plan, and implement cutting-edge AI solutions that not only meet your goals but also protect your valuable data.

Reach out to discuss the best option for your organization— we’re ready to support you every step of the way!Let’s Chat!

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The human element navigating the ai revolution.

The Peak Newsletter: May 2025 Edition

Is Your Business Ready for AI? Artificial intelligence is making waves across every industry, and many organizations are feeling the pressure to adopt it. But

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