IT Services

Our end-to-end managed IT services solution, MaxCare, includes 24x7x365 HelpDesk support, ongoing network monitoring and proactive maintenance to resolve problems before they impact your business. We take a unique strategic approach, designing systems with your organization’s goals in mind, and managing them with an eye towards your success.

Vertikal6’s professional HelpDesk team is highly trained, fully certified, and available at any time of day or night. Based in Rhode Island, our IT support technicians serve customers across New England as well as in remote locations nationwide. No question is too simple, and no issue too complex, for our friendly team of experts.

Our full-scale, proactive backup, disaster recovery and business continuity solutions will protect your valuable data and intellectual property even in worst-case scenarios including cyberattacks, natural disasters and large-scale outages. We offer fully managed options for complete peace of mind.

As security threats evolve, becoming ever more sophisticated and dangerous, Vertikal6’s managed IT security services can reduce your risks. We offer holistic, real-time monitoring and protection based on the latest threat intelligence as well as in-depth assessments and guidance to help you meet individual compliance requirements.

Whether you need the customization and control that private cloud infrastructure offers or you’re looking for a cost-effective public cloud solution, Vertikal6 can design the perfect fully-managed cloud computing environment for your business needs. We can assist with migration and ongoing cloud security and configuration management as well.

Our network and systems engineers have outstanding expertise in every aspect of IT architecture. They’re ready to put their knowledge and skills to work for you by designing robust, high-performing systems that will propel your business towards success.

Our network and systems engineers have outstanding expertise in every aspect of IT architecture. They’re ready to put their knowledge and skills to work for you by designing robust, high-performing systems that will propel your business towards success.

Leverage our comprehensive cloud disaster recovery platform or allow us to architect a customized solution designed according to your unique requirements. Vertikal6 takes a proactive approach to disaster recovery planning – one that’s informed by years of real-world experience and industry best practices.

Vertikal6’s team of expert software developers has written applications, business management and analytic tools, websites and software connectors to facilitate the movement of data across organizations. When off-the-shelf solutions aren’t the best fit, we deliver custom software that will suit your individual needs perfectly.

Our strategic planning engagements are informed by our award-winning software application, the Elevated Strategy Platform (ESP). ESP gathers data across all areas of your business, tracks the ongoing health of your IT ecosystem and guides our strategic roadmapping sessions.

Your virtual Chief Information Officer (vCIO) will provide strategic guidance, expert advice and detailed cost and risk assessments to your organization on an ongoing basis. The goal is to optimize your use of technology and bring your overall IT strategy into closer alignment with your business goals.

Your virtual IT Director will become an essential part of your business’s leadership team. They’ll provide expert advice, hands-on assistance and technical support to ensure you have the right IT resources on hand and ample support for day-to-day operations.

Our vCISO services allow you to pull in experienced cybersecurity professionals that guide your security decisions and investments to delivery maximum protection against threats to your business. 

Not only is maintaining compliance with relevant regulatory standards mandatory, but doing so can improve your visibility into your business’s security and risk profile. Vertikal6 can facilitate formal assessments, audits, penetration testing and gap analysis – giving you valuable insights into your current security posture that can help steer your future planning.

Our security maturity level assessment informs you how your security compares to industry standards, and what steps can be taken to boost your resiliance.

Vertikal6 conducts comprehensive technical assessments that include a detailed evaluation of your current IT infrastructure as well as analysis of your goals, challenges and budget. It’s an essential first step towards building a proactive plan for the future.