elevate™ Co-managed Infrastructure
Extend your foundation. Strengthen your operations.
Your IT team already understands your environment. However, maintaining infrastructure security, stability, and up-to-date requires time, tools, and ongoing attention. elevate™ Co-managed Infrastructure provides your team with the support and structure needed to manage core systems more effectively, without compromising control or visibility.
We don’t take over—we team up.
Are you ready to elevate your organization?
When to choose Co-managed Infrastructure
If your internal IT team is stretched thin maintaining servers, endpoints, networks, and patching cycles, this co-managed model offers a more innovative and scalable way to keep your infrastructure running at peak performance.
You need help maintaining or monitoring critical systems
You lack tools or automation for patching, updates, or alerting
You want to improve infrastructure uptime and reduce fire drills
You’re looking to increase maturity without adding headcount
You need a partner who can augment—not override—your IT team
What's included in elevate™ Co-managed Infrastructure
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Tier 1 & Tier 2 end-user support
We handle the frontlines—resolving user issues quickly and efficiently, so your internal team can focus on bigger priorities. -
Flexible ticket routing & escalation
A collaborative workflow that puts the right tickets in the right hands—your team’s or ours. -
Shared visibility & reporting
Stay informed with real-time dashboards, performance metrics, and transparent service levels.
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Knowledge base integration
Access and contribute to shared documentation that improves resolution speed and consistency. -
Scalable coverage
Expand your support capabilities with after-hours, overflow, or 24/7 coverage, without expanding your headcount.
Optional support enhancements
Extend the power of elevate™ Co-managed Infrastructure with advanced, modular services designed to deepen protection, resilience, and readiness.
Select the enhancements that best meet your needs today—and adapt as your environment evolves.
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Onsite
Responsive, hands-on support when issues require a physical presence, ideal for urgent troubleshooting or critical infrastructure needs.
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Verify
Fully managed multifactor authentication (MFA) that adds a critical layer of security by verifying user identity before access is granted.
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Recover
A comprehensive, air-gapped backup and disaster recovery solution designed to ensure data integrity and fast recovery, even in worst-case scenarios.
Why choose elevate™ Co-managed Infrastructure?
Collaborative Infrastructure Management
We partner with your internal IT team to manage core systems, servers, and endpoints, working together with clearly defined roles, responsibilities, and shared goals.
Continuous Monitoring & Proactive Support
We monitor your environment 24/7, proactively identifying and addressing issues before they impact users or operations.
Operational Maturity Without Overhead
Access advanced tools, automation, and best practices without the cost and complexity of building them internally.
Flexible, Role-Based Support
Whether we’re managing patching cycles, handling critical alerts, or helping with system hardening, we flex to fill the gaps where your team needs us most.
Stronger Systems, Less Downtime
Enhance infrastructure stability, minimize emergency escalations, and maintain a well-aligned environment that meets industry standards and business requirements.
Are you ready to elevate™ your organization?
Together, let’s elevate your business and propel your organization towards its goals, secure in the knowledge that your IT infrastructure is in expert hands. With Vertikal6, you have a partner committed to your success today and poised to support your future aspirations.